I can't receive the grievance part of the American Airways Web site to operate. So this is the only put i can discover to put up my facts prior to mailing it into the cooperate Office environment.
My grievance is, on March 8th. My luggage was delayed from Chicago, my location was Dane County Airport Madison Wi. When it experienced arrived, it absolutely was shipped. Nonetheless, the baggage were destroyed and taped up. I identified as within a grievance without delay. I were givin several cell phone numbers and also the firt a person was merely a recording to go away my telephone and somebody would get back again to me.
When there was a few 50 percent hour to land I saw the flight attendant who noticed us be guided to seat there, Mrs Fatima, she remenbered in precisely the same moment And that i connect with him and she repeated that we actually ought to be there. On this instant he said “please, don´t fear, I´m not anxious any longer, and that means you shouldn´t be anxious any more”.
I am currently on the flight from JFK to LAX on American Airways (flight 0019) and was Very disappointed which i Virtually missed the flight because of terribly LONG traces to have via protection. For my 11:00 fight, I arrived at the airport at nine:45 — pleased to have an abundance of time and energy to reach my gate, or so I thought; I barely manufactured it within the flight and I used to be the final a person from the door without the perfect time to get h2o or use the restroom.
three) Could 5 at HPN we had to locate chair…lady attendant could not drive passenger up ramp on to aircraft, so he walked…..When we arrived at ORD we experienced to search out chair at One more gate….
I recently experienced a flight cancelled by American Airlines and stood within a line for forty five minutes to have rebooked on Yet another flight. I had been shocked to determine that the gate brokers didn't Possess a perspective into the obtainable USAIR flights.
( Ongoing from remark 191) On top of that, we had to consider One more working day of our excursion to return to the airport 3 days later on to get the car we had reserved. After we arrived for our return flight to Charlotte on twelve/five/2015, we boarded flight 875, and among our suitcases evidently never made it on to the aircraft and was left in Aruba. After we boarded our connecting flight to Boston, I used to be checked in and produced to enter the jetway. When I used to be heading onto the jetway, I used to be advised I needed to return and hold out versus the wall while others passed me by. I was told I required to “consolidate” my belongings. I had a wallet purse all-around my neck towards my physique that actions three inches by 5 inches. I had been informed I needed to take it off my man or woman and area it in the canvass bag I had. Have you been serious???? On board flight 1783, we had been approached by one of several rudest stewardesses I've ever encountered in my life named Sheila. This airplane was distinct from the opposite planes we had been on, and our “excess home” seating seemingly wouldn't enable us To place our private products underneath the seat before us.
I desired to take a minute to simply call out the superb shopper service Connie Sanders in the Dallas Office environment gave my spouse And that i in an extremely stress filled predicament. Connie went higher than and beyond to be certain we have been looked after and her standard of focus to restoring our trouble stuffed day was extraordinary, she solitary handedly restored my faith in the Business and he or she warrants congratulations with the get the job done that she does.
Stranded in San Diego, CA. Made an effort to contact customer relations number, but Web content lists exactly the same quantity as cargo number. Is that this to stay away from cell phone phone calls. Waited above two hrs for a return call from reservations.
Just writing to let you understand inspite of the difficulty in getting to my place on March two, 2016, and the disappointment I'd While using the scheduling from you, I had been very pleased with the employees at Charlotte, North Carolina. Everything I came in connection with ended up most helpful and kind.
I flew on American Airways for The very first time and past. our baggage was harmed with black grease on it huge hunks out on the handles and wheels. your aircraft was soiled and very uncomfortable. the flight crew wasn't welcoming in any respect. My granddaughter was with me which is about 6ft tall no area for her legs and person laid again in her seat and she couldn't shift in the least in her seat.
My first and very last time and energy to fly with American Airways: I'm a larger girl and I paid excess for seats on two of my flights making sure that I wouldn't become a stress to other passengers. Why I don’t know there was nothing distinct about them. My final flight to my spot was cancelled and I didn't discover until finally I was on my method to the gate. They tried to rout me to a different airport with small familiarity with one other airport. Following a 4 hour hold off I arrived at my destination.
The final two periods I have flown on American Airways from BWI to MIA my precheck clearance hasn't revealed view it on my ticket. After i have spoken to consumer service I am dismissed with “It is simply a glitch”.
American at any time , your personnel are rude and gave little if any rationalization about why or what was taking place